The IT Guy Portsmouth
About Me
I’m a seasoned technical professional with decades of experience in software engineering, systems integration, and IT in corporate environments. Over the years, I’ve developed a strong skillset for understanding complex systems, troubleshooting problems, and delivering practical solutions quickly and reliably.
These days, I work for myself with organisations and individuals who need a hands-on fixer for technical problems, helping them resolve their challenges quickly, and with minimal expense. My approach is hands-on, precise, and solution-driven, ensuring you get results efficiently.
Since 2022, I also have experience with AI tools and systems, so can advise on ways this new technology might help reduce your operational costs by automating routine tasks.
While technology can seem complex to many, my aim is to make it practical and accessible, operational and sustainable, to keep your business costs low, and capability high.
Services
Technical Diagnosis
Troubleshooting system issues, software updates, hardware fixes.
Hardware support
New equipment set up, configuration updates, general problem-solving.
User guidance
Practical advice, solutions tailored to your technical challenges.
AI support awareness
Advising which AI tools and projects will optimise your operational costs.
Who I Work With
I support small businesses, organisations and individuals who rely on computer tech for business, but cannot afford to hire dedicated staff, or pay 'service company' prices.
My goal is to provide hands-on, practical solutions so clients can focus on their core activities while leaving technical challenges in expert hands.
I work solely in the Portsmouth postal code areas PO1 to PO17.
Typical Customers
Charities needing project-based technical support.
I can help make these technologies accessible and actionable.
Small business owners seeking practical troubleshooting and systems management.
Professionals who want technical support to implement, maintain, and fix the systems that drive their business.
Solopreneurs exploring AI for operational efficiency, cost reduction, by automating existing processes.
How I Work
I focus on practical, hands-on work. My goal is to fix what’s broken, implement or configure new systems, and make sure everything runs reliably.
I don't create new software from scratch or take on long, complex development projects.
My work can involve both hardware and software, and my skill set spans a wide range of technologies, past and present.
I offer simple, flexible ways to support you:
Hourly Work
Pay for the time I spend fixing, implementing, or configuring.
Ideal for small issues, troubleshooting, or short tasks.
Transparent and straightforward — you only pay for the work done.
One-Off Projects
Fixed-price work for a defined task or set of tasks.
Suitable when you know exactly what needs to be done
e.g. configuring a system, fixing a problem, or setting up a new tool.
Retained Basis
Pre-booked hours each month for ongoing support.
Ideal for mini projects that may last a few days or weeks.
Useful if you want me on hand to handle any technical issues as they arise.
Pricing
My approach is simple — I keep rates consistent across different types of work to reduce admin complexity.
This allows you to benefit from my broad skill set without negotiating different rates for each task.
For hourly work, one-off projects, and retainers, my nominal rate is £35 per hour.
(Please get in touch for specific project estimates — I’ll make sure it’s clear and straightforward.)
Who This Is For
Organisations or individuals needing a hands-on fixer rather than a consultant.
Projects where something needs to be repaired, implemented, or configured.
Anyone looking for practical support for both hardware and software systems.
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